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T-Mobile FamilyWhere Family Locator App Review

Updated March 11, 2020 to reflect the latest changes in the software and services mentioned.

With nearly 40% of all teenage kids having access to mobile phone devices. Various applications such as T-Mobile FamilyWhere Locator are an excellent solution for parents looking to maintain greater control over the technology a child has access to at any given time. The application can help to ensure a child’s safety and that the kid is not interacting with any individual that the parents might not otherwise approve of or allow.

With special features built into the software, parents can establish clear boundaries for the children and track whether the child is adhering to the boundaries that they establish. Thanks to this innovative technology, parents are now put in a position of power, where they can be proactive in the protection of the children while they are out and about in the world.

What is the T-Mobile FamilyWhere Family Locator About?

familywhereThe T-Mobile FamilyWhere Locator Phone software is one that allows members to track other family members and loved ones from a cell phone device. The application is used for keeping a family connected but also for ensuring that children remain safe and that loved ones are not in need of help or assistance.

With the software activated, parents can locate any mobile cell phone device that is on a T-Mobile 4G network. You can test the application for free through a 30-day trial. Following the 30-day free trial, the program costs $10 per month and is automatically put on your existing T-Mobile bill.

smart parental control is knowing yours kids better with mspyT-Mobile FamilyWhere Locator Features

familywhereYou do not have to own a smartphone in order to make use of the tracking features of this program.

You do not have to have GPS enabled the feature on the phone in order for the program to work, but this can affect the accuracy of the phone’s detection. Subscribers have to create an account following the download of the T-Mobile FamilyWhere Locator Phone application, either from Google Play or the Apple app store. The download of the application is quick and light. Once you start the application, it gives you the option of choosing the use of the free check-in option or the free family locator program.

Following the installation, you can use the program immediately. The interface of the phone locator software has rich color graphics and plenty of control options. You do not have to download the Android locator application to use the program, but it will help in making the program run more smoothly. You can also point your Web browser on a mobile device to the FamilyWhere locator app login page. Technical support is provided for the locator option. Here are some more features the program promises:

  • The family locator phone app allows you to discover the location of different phones connected to your account quickly and with considerable accuracy.
  • Family members can check-in with other members of the family in real-time through text messaging options, and they are visible on a map revealing their physical location: All through a single locator app.
  • Parents can use the phone locator application to receive notifications when people who are connected to the account move to various locations.


  • A 30-day free trial ensures there is no monetary loss. And lets you go about testing the phone locator application to see if it works for your family.
  • The app lets you track kids out in the world until they make it home safely.
  • You can use a computer, laptop, or tablet to track all family members connected to the account.
  • No additional software is required to make use of the application.
  • The application has a friendly user interface, and stores data related to the history of the phone’s use.
  • Locatable users are notified via text that the application is seeking their location.
  • The program has a considerable easy level of setup.
  • Diverse features make it a considerably excellent program.
  • You do not have to have a T-Mobile carrier in order for the program to work on a device.
  • A tracked device does not have to be GPS enabled.
  • You do not need a smartphone to take advantage of the program’s features.
  • The program allows you to schedule regular check-ins.
  • Your information remains secure and helps protect your privacy.
  • The locate app serves as an easier way for families to stay in touch.


  • The application only identifies cell phones connected to a T-Mobile 4G network.
  • The device must be powered on in order to be detected.
  • A T-Mobile data plan is required for the program to work.
  • Due to potential environmental factors, the GPS detection of some locations is not always 100% accurate.
  • Sometimes the GPS will display a range where a location and the range may be as wide as 10 miles or more.
  • Location information on iOS enabled devices is not as accurate as those provided on Android devices.
  • While the program is optimized for all smartphones, it may not work with all devices, in particular, different tablets.
  • T-Mobile does not guarantee the accuracy of its phone locator results.


T-Mobile FamilyWhere Family Locator Phone Cost Factors

family where_geolocationAs previously mentioned, the application itself is free for the first 30 days of use thereby giving you a chance to check out the user interface, the ease of installation, and the diverse features and how they work. After that, it is a premium of $10 per month. To monitor up to 10 phone lines on a single account.

The app will identify locations all within the T-Mobile phone network. The cost of the program is automatically applied to the T-Mobile account for ease of billing. You can cancel your account at any time prior to the end of the first 30 days without further obligation.


The T-Mobile FamilyWhere Family Locator Phone app is an ideal program for parents looking to keep their kids safe with the only downside of the application having occasional accuracy issue as far as pinpointing an address to the exact degree on a map. It has a friendly user interface, the option to have free checking. As well as the ability to chat with family members and keep connected. It makes this phone locator program well worth the investment. The free trial offer alone is enticing.


  • Ryan says:

    My iPhone XR has been stolen so if it messages the person who stole my phone then this is pointless!! I’ve been tracking it and now. I might as well give up if they know they are being tracked!

  • Jack says:

    I used the app to locate my phone as it fell off my hood whiles I was driving, it was within 20 yards of the location the app gave me

  • Michael says:

    Not a very accurate locator. I have tested it out and it’s always 1-7 blocks off.

  • T says:

    My kids are somewhere between Orlando and Daytona. What’s the use of this app? Not accurate

  • Star says:

    Welp if you create a schedule and make your options email. When the phone is located they do not het a tect it comes to your email and you can smile at them because now they lie

  • Judy says:

    What does the circle with moon mean?

  • Me says:

    My boyfriend uses this stupid thing to track me, stalk me, at least when it was activated it sent a text alerting me so I could shut off my phone but some.people abuse the privilege of these services. I contacted TMobile a.f they wouldn’t help.

    • Eric says:

      This speaks volumes. Very simple solution to this issue. Either kick his paranoid, untrusting, controlling a$$ to the side and find a solid MANFRIEND instead. On the other hand, of this applies to you; quit being shady and/or screwing around on him. Bam! Handled.

      • Lucy says:

        Lol or he stops playing the victim and comes to terms with the fact that he’s quite shady himself.

    • Krystle says:

      Yup! Its a ongoing issue and im so DONE with tmobile

  • Edgar says:

    So if my kid get a text to let him know he is getting track ,what is the point he can just turn location off and i won’be available to track him

    • Mike says:

      it says GPS does not have to be turned on in order for this tracker to work….if he turns off the phone, however, then you are out of luck

  • Dee says:

    So if you were to disable 4G on your phone and only connect to 3G or EDGE the app wouldn’t be able to track you?

    • Ashlyn says:

      I am wondering the same thing

  • John carey says:

    Is that true , it sends a text to the phone being tracked and alarms them . What good is it then whwn the whole person is seeing if your child being honest with the user .

    • Richard says:

      Nope, it doesn’t send a message. Been using it for years. it only sends a message to the primary account holder IF the primary account holder sets up their phone as one to be tracked.

      • Sandi says:

        It does send a message every month. Actually it’s usually on the 14th day of every month that all 5 lines will receive a text message stating that they can be located by…. (cellphone number of tracker)

      • WDE says:

        That is NOT true. I tracked my phone and others…and it DID send them a text…AND THEY CALLED ME, TO FIND OUT WHY I WAS TRACKING THEM.

        • paul says:

          I use the tmobile service not a mobile phone app and if you sign up a number it gives an initial notification…after that it does not notify the person! i am the owner of the account and owner of all four phones. This is not a privacy issue.

      • Joanne says:

        Do you know if you add your child as authorized user will it notify them ? Or just the primary? I’m confused because I had to add him because he needed to pick up a replacement phone. But I don’t remeber them asking me which line was his??(have 5 lines) and for 2 months no one but me has rcvd a notification . I have cancelled the service and deleted the app but as summer is nearing I would prefer to have that sense of security.

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